Terms & Conditions

N&M Pro Solutions Terms & Conditions

  1. General

1.1 This agreement (“Agreement”) governs your use of the website and mobile applications operated by N&M Pro Solution and the related services (collectively, the “Service”). N&M Pro Solutions Privacy Policy, and additional terms and conditions of use applicable to specific areas of the Service may also be posted in such areas and, together with this agreement, govern your use of those areas. This agreement, together with any such additional terms and conditions, are referred to as this “Agreement.” Your registration, subscription or use of this Site or mobile application or mobile application indicates your acceptance of these terms.

1.2 N&M Pro Solutions reserves the right, in its discretion, to change or modify all or any part of this Agreement at any time, effective immediately. Your continued use of the Service constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by N&M Pro Solutions as permitted above. Please be sure to review this Agreement periodically to ensure familiarity with the most current version. If at any time the terms and conditions of this Agreement are no longer acceptable to you, you should immediately cease all use of the Service.

1.3 The Service is directed to adults and is not directed to children under the age of 18. You must be 18 years of age or older to use the Service. N&M Pro Solutions complies with the Children’s Online Privacy Protection Act and does not permit registration by and will not knowingly collect personally identifiable information from anyone under 18. By registering for the Service, you represent and warrant that you are 18 years of age or older. Additionally, you must provide true, accurate and complete registration information to become a member of the Service (“Member”). Creating a Member account under automated means or under false or fraudulent pretenses constitutes unauthorized use of the Service and such accounts will be terminated by N&M Pro Solutions.

By using the Service, you represent and warrant that all registration information you submit is truthful and accurate and you agree to the accuracy of such information. The profile that you compose upon registering for the Service (the “Member Profile”) must describe you, an individual person. Examples of inappropriate profiles include, but are not limited to, profiles that purport to represent an animal, place, inanimate object, fictional character, or real individual who is not you. If you wish to view or change your profile, you can do so via the “my account” option on the site.

You agree to pay the Course Fees and any other charges incurred in connection with your username and password at the rates in effect when the charges were incurred. If you’ve elected to pay by credit card, purchase order or in-app purchase then all charges will be charged accordingly upon confirmation of course purchase.

If you believe someone has accessed the Site or mobile application using your user name and password without your authorization, you must contact N&M Pro Solutions using the information located under “Contact Us”.

If you are authorized to access N&M Pro Solutions Services via purchase order arrangements between your employer and N&M Pro Solutions, then some or all of these “Fees and Payments” terms may not apply to you. Please contact your employer for details.

We will make reasonable attempts to contact you when your certification/license is due to expire, and offer a simple process for renewing your certification/license. Any special offers, discounts or new promotions are subject to expiration terms, and we reserve the right to change our course fees and promotions at any time without notice.

  1. Use of Content

The Service provides general information only and does not constitute legal advice.

2.1 You acknowledge that the Service contains information, software, photographs, audio and video clips, graphics, links and other material of N&M Pro Solutions (collectively, the “Content”) that are protected by copyright, trademark or other proprietary rights of N&M Pro Solutions and/or third parties. All Content on the Service is copyrighted as a collective work of N&M Pro Solutions pursuant to applicable copyright law. You agree to comply with any copyright notices, information, or restrictions contained in any Content available on or accessed through the Service. Users of the Service may use the Content only for their personal, noncommercial use.

2.2 Except as expressly permitted in Section 2.3 of this Agreement, you may not modify, publish, transmit, reproduce, create derivative works from, distribute, perform, display, sell, transfer or in any way exploit any of the Content or Material, in whole or in part. Content consisting of downloadable software may not be reverse engineered unless specifically authorized by the owner of the software’s patent and/or copyright. You also agree not to circumvent, disable or otherwise interfere with any security related features of the Service or the Content, including features that prevent or restrict use or copying or that enforce limitations on use.

2.3 You may download, copy and make any personal, non-commercial use of the Content and use that is permitted by Sections 107 through 122 of the United States Copyright Act of 1976, as amended (“Copyright Act”) and not prohibited by any section of the Copyright Act or by any other applicable law, rule or regulation; provided, however, that you maintain all copyright and other notices contained in such Content; and provided further that you shall not store electronically any significant portion of any Content.

It is your responsibility to check the accuracy or relevant facts and opinions given on the Site or mobile application before entering into any commitment based upon them.

  1. Rules of Conduct

If you have created an account/profile, the log in credentials are personal to the individual named on the account and cannot be shared with or used by any other individual, or entity.  The sharing of passwords, login information, or user identification is forbidden. We reserve the right to monitor Customer’s use of the Service to ensure compliance with this Agreement and prevent fraudulent use.

Basic student registration information is obtained before accessing the app as it is directly tied to certifications generated as result of passing each course in the app. This information will be displayed on the course completion certificates generated for the student regardless if they have a license or not. The app does not require that a student hold a license and will allow anyone to access all content within the app with or without a license. Users without a license will receive a basic course completion certificate whereas users WITH a license will receive an accreditation backed certificate. Newly created account registrations will always enable users to access the content from any of their iOS devices and later extend access to all up to date account data and progress to additional iOS devices.

The following is an incomplete list of illegal and prohibited uses of the Service. N&M Pro Solutions may investigate any illegal and/or unauthorized use of the Service and appropriate legal action may be taken, including without limitation, termination of your right to access the Service, and civil, criminal, and injunctive redress. While utilizing the Service, you may not:

  • use the Service for any commercial purpose, to distribute any advertising or solicitation of funds or goods and services, or to solicit users to join competitive online services;
  • post on the Service any links to any external Internet Site or mobile applications that are obscene or pornographic, or display pornographic or sexually explicit material of any kind;
  • use any robot, spider, Site or mobile application search and/or retrieval application, or other device to retrieve or index any portion of the Service;
  • reformat or frame any portion of any web page that is part of the Service;
  • post Material containing restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • submit any Material that falsely implies sponsorship of that Material by the Service and/or N&M Pro Solutions, falsify or delete any author attributions in any Materials, or promote any information that you know is false or misleading;
  • transmit any viruses, worms, defects, Trojan horses or other items of a contaminating or destructive nature through the Service;
  • submit Material that violates the rights of others, such as Material that infringes any copyright, trademark, patent, trade secret or violates any right of privacy or publicity, or that is libelous or defamatory, or that directs any user, by linking or any other method, to the content of a third party without the third party’s written consent;
  • promote an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or videos or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; or
  • submit material that is libelous, defamatory, obscene, pornographic, abusive, harassing, threatening, unlawful or promotes or encourages illegal activity.
  1. Managing Content

N&M Pro Solutions reserves the right to delete, move or edit any Content (including Material posted in any interactive area of the Service) that it may determine, in its sole discretion, violates this Agreement or is otherwise unacceptable. However, N&M Pro Solutions does not and cannot review all of the Content posted by users on the Service and is not responsible for such Content. You shall remain solely responsible for all Material. Although N&M Pro Solutions reserves the right to remove any offending Content on the Service, you understand and agree that you nonetheless may be exposed to such Material and that you further waive your right to any damages (from any party) related to such exposure.

Additionally, N&M Pro Solutions shall have the right, but not the obligation, to correct any errors or omissions in any Content, as it may determine in its sole discretion.

  1. No Endorsement

5.1 N&M Pro Solutions does not represent or endorse the accuracy or reliability of any Content posted on any interactive area and you acknowledge that any reliance upon such Content shall be at your sole risk. Any Content placed on any interactive area by users represents the views of the user posting the statement, and does not represent the views of N&M Pro Solutions.

5.2 The Service may contain links to Site or mobile applications on the Internet which are owned and operated by third parties (the “External Site or mobile applications”). You acknowledge that N&M Pro Solutions is not responsible for the availability of, or the content located on or through, any External Site or mobile application. You should contact the Site or mobile application administrator or webmaster for those External Site or mobile applications if you have any concerns regarding such links or the content located on such External Site or mobile applications.

  1. Indemnity

You agree to indemnify, defend and hold N&M Pro Solutions and its affiliates, and their respective officers, directors, owners, agents, information providers and licensors (collectively, the ” N&M Pro Solutions Parties”) harmless from and against any and all claims, liability, losses, damages, costs and expenses (including attorneys’ fees) incurred by any N&M Pro Solutions Party in connection with any Material or with use or alleged use of any Content or the Service, including any use under your password by any person, whether or not authorized by you. N&M Pro Solutions reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with N&M Pro Solutions defense of such claim.

  1. Termination of Service

N&M Pro Solutions reserves the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of the Service, including the discussion areas, at any time for any reason without prior notice or liability. Conversely, you may terminate your membership of the Service at any time, for any reason, through the “contact us” page or by emailing N&M Pro Solutions at admin@nmlearningsolutions.com. Once your membership terminates, you will have no right to use the Service. The terms of this Agreement shall survive any termination of your membership. N&M Pro Solutions may change, suspend or discontinue all or any aspect of the Service at any time, including the availability of any feature, database, or Content (including the discussion areas), without prior notice or liability.

  1. Copyright Policy

You may not post, distribute, perform, display, transmit or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright or trademark infringement, please contact the editor of the product located in the “About Us” or “Contact Us” sections of the website or mobile application with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or trademark interest; (b) a description of the copyrighted work(s) or trademark(s) that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the website or mobile application; (d) your address, telephone number, and email address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or trademark owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or trademark owner or authorized to act on the copyright or trademark owner’s behalf.

  1. Disclaimer of Warranties; Limitation of Liability.

9.1 NEITHER N&M PRO SOLUTIONS NOR ANY PROVIDER OF THIRD PARTY CONTENT OR THEIR RESPECTIVE AGENTS WARRANTS THAT THE CONTENT OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES N&M PRO SOLUTIONS, ANY THIRD PARTY CONTENT PROVIDER, OR THEIR RESPECTIVE AGENTS MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE SERVICE OR THE CONTENT. THE SERVICE AND THE CONTENT ARE DISTRIBUTED ON AN “AS IS, AS AVAILABLE” BASIS. NONE OF N&M PRO SOLUTIONS, THIRD PARTY CONTENT PROVIDERS OR THEIR RESPECTIVE AGENTS MAKES ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE, ANY CONTENT OR ANY PRODUCTS OR SERVICES SOLD THROUGH THE SERVICE. NEITHER N&M PRO SOLUTIONS NOR ANY THIRD PARTY CONTENT PROVIDER WARRANTS THAT ANY FILES AVAILABLE FOR DOWNLOADING THROUGH THE SERVICE WILL BE FREE OF VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES.

You expressly agree that the entire risk as to the quality and performance of the Service and the accuracy or completeness of the Content is assumed solely by you. You specifically acknowledge that N&M Pro Solutions is not responsible or liable for any unauthorized access to or alteration of your Materials, data or other transmissions entered into through the Service or for any threatening, defamatory, obscene, offensive or illegal Content or for conduct of any other party or for any infringement of another’s rights.

You expressly agree to not use the Service in an unsafe situation or manner. Similar to texting while driving, personal responsibility for usage applies.

Please note that a small number of people may experience epileptic seizures when exposed to certain light patterns on a computer screen like those displayed when using the Service. Consult your physician prior to using the Service if you have had any epileptic symptoms (such as eye or muscle twitches, dizziness, altered vision, disorientation, loss of awareness, involuntary movements or convulsions) and discontinue use of the Service immediately if you experience any such symptoms.

9.2 NEITHER N&M PRO SOLUTIONS, ANY THIRD PARTY CONTENT PROVIDER NOR THEIR RESPECTIVE AGENTS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM: (a) YOUR USE OF OR INABILITY TO USE THE SERVICE; (b) YOUR ACCESS TO OR INABILITY TO ACCESS THE SERVICE; (c) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH THE SERVICES; OR (d) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT  EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR MOBILE APPLICATION, SITE OR MOBILE APPLICATION-RELATED SERVICES, AND/OR HYPERLINKED WEB SITE OR MOBILE APPLICATION IS TO STOP USING THE SITE OR MOBILE APPLICATION AND/OR THOSE SERVICES. IN NO EVENT WILL N&M PRO SOLUTIONS OR THEIR AFFILIATES’ AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE FEES PAID FOR THE PRODUCT OR THE AMOUNT YOU PAID N&M PRO SOLUTIONS IN THE LAST 12 MONTHS FOR ANY PAID SERVICES.

9.3 Some states do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such states, the liability of N&M Pro Solutions, third party content providers and their respective agents shall be limited to the greatest extent permitted by law.

  1. Member Disputes

You are solely responsible for your interactions with other Members of the Service. N&M Pro Solutions reserves the right, but has no obligation, to monitor disputes between you and other Members.

  1. Special Admonitions for International Use

As a consequence of the global nature of the Internet, you agree to comply with all local rules regarding user conduct on the Internet and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

  1. Links

Some of the pages on the Site or mobile application include links to external website or mobile applications. These links are included to give users the opportunity to access other pages that it is felt may be of assistance to them. Except for N&M Pro Solutions owned links, N&M Pro Solutions is not responsible for the content of these internet Site or mobile applications.

  1. Viruses

While efforts have been taken to ensure that the pages on the Site or mobile application are free from viruses, N&M Pro Solutions gives no warranties that they are indeed free from viruses and users are responsible for ensuring that they have installed adequate virus checking software.

N&M Pro Solutions excludes, in so far as it is legally responsible, all liability and responsibility (other than liability for death or physical injury arising out of the negligence of N&M Pro Solutions or its officers) for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment or other material transmitted with or as part of:

The pages on the Site or mobile application or any other Internet Site or mobile applications;

Any material downloaded from the Site or mobile application or any other Internet Site or mobile applications;

Any publication, product or service.

  1. Miscellaneous; Jurisdiction of Disputes

This Agreement shall be construed in accordance with the laws of the State of Massachusetts, without reference to principles of choice of law. You and N&M Pro Solutions each irrevocably consent to the personal jurisdiction of the federal or state courts located in Berkshire County, Massachusetts (the “Courts”) with respect to any action, suit or proceeding arising out of or related to this Agreement or to the Service (including without limitation any Content) and waive any objection to venue in any of the Courts for such an action, suit or proceeding (whether based on forum non conveniens or otherwise); additionally, you agree that you will not bring any such action, suit or proceeding in any court other than the Courts. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. If any inconsistency exists between the terms of this Agreement and any additional terms and conditions posted on the Service, such terms shall be interpreted as to eliminate any inconsistency, if possible, and otherwise, the additional terms and conditions shall control. If any provision of this Agreement is held invalid, illegal or unenforceable in any respect, (i) such provision shall be interpreted in such a manner as to preserve, to the maximum extent possible, the intent of the parties, (ii) the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and (iii) such decision shall not affect the validity, legality or enforceability of such provision under other circumstances